Emotional Intelligence In The Workplace Training Course
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About Emotional Intelligence in the Workplace
Emotional intelligence in the workplace is managed by an individual from the inside out. It calls for recognizing the aspects of your feelings and emotions and working on self-awareness, self-regulation, motivation, empathy and social skills. Researchers have suggested that Emotional Intelligence influences how well employees interact with their colleagues and succeed in the workplace.
About this Course
Through the Emotional Intelligence at Work course, participants will be will introduced to ideas and techniques for increasing and understanding their Emotional Intelligence. These skills are widely desired by all employers as these employees are better communicators. They are better at developing relationships and have useful conflict resolution skills which are useful in every workplace.
Emotional Intelligence in the Workplace Course Outline
Getting Started
Introduction to Emotional Intelligence
Benefits
Social Skills
Reducing Anxiety and Stress
Conflict Resolution
Relationship Management
Overcoming Obstacles at Work
Building Rapport
Nonverbal Communication
Emotional Awareness and Empathetic Accuracy
Wrapping Up