The companies who successfully leverage the full breadth of digital transformation will emerge as the Intelligent Organizations of the future.
One of the reasons companies like Amazon, Apple and Uber are so successful is how they integrate a seamless process for their customers to get what they need without much thought. Why should giving be any different? Come to think of it, why should receiving services be any different as well? Whether providing services or receiving dollars, organizations need to look at the bigger picture on how they operate in a larger ecosystem.
So, the question on every business owners’ and executives’ mind should be “How do we survive the future? And how much ramp time do we really have?”. Looking toward the future requires looking at your business model, your sector and indeed adjacent ones with a new eye and a willingness to create a new model altogether.